Today’s world requires more than just emergency response. People want tools that help protect their health, support their mental wellness, keep loved ones connected, and provide added security in everyday life. SAFEhugg was designed to bring all of these needs together in one easy-to-use app.

SAFEhugg was built to do more than respond to emergencies. It helps connect families, friends, employees, and trusted contacts through a network of Guardians who can help stay informed, receive alerts, monitor travel progress, and respond more quickly when support may be needed.

From live location awareness and trip monitoring to telehealth, mental wellness support, emergency alerts, and workplace safety features, SAFEhugg brings health, safety, communication, and connection together into one connected platform.

Below is an organized overview of the key SAFEhugg features and how they work together to help individuals, families, employees, and organizations stay more informed, connected, and supported.

Guardians

Guardians are one of the core features that help power the SAFEhugg experience. Guardians are trusted people selected by the SAFEhugg user to help stay connected, receive alerts, and respond during emergencies or safety concerns.

These can include:

• Family members
• Friends
• Neighbors
• Coworkers
• Trusted contacts

There is no limit to the number of guardians a person can add, allowing users to build a larger support network around the people they trust most.

Guardians help support many of the app’s features by allowing users to:

• Share safety updates
• Stay connected during trips
• Receive arrival and departure notifications
• Monitor travel progress
• Respond during emergencies
• Receive important safety alerts

SAFEhugg also includes a “Buddy 4 Support” feature, allowing users to notify four selected contacts in situations where they may feel uncomfortable or uneasy without activating a full emergency alert.

Location Awareness and Everyday Safety

Emergency Alert Activation

In an emergency, users can activate SAFEhugg either by pressing and holding the alert shield for two seconds or by using a custom safe word or phrase.

Once activated, SAFEhugg immediately notifies designated guardians and initiates nearly 20 automated safety features designed to help users get assistance as quickly as possible.

Features activated during an alert may include:

• Sending alerts to your guardians
• Sharing live location information
• Instant video recording of the situation shared with guardians
• Sending and/or storing video footage in the cloud
• Delivering real-time updates
• Providing escalation options for emergency authorities

Because guardians receive critical information immediately, they can quickly assess the situation, stay connected with the user, and escalate the issue to local authorities if emergency assistance is needed.

The goal is simple: reduce response time and help users feel less alone during critical situations.

Places

Places helps users stay informed about loved ones arriving and leaving important locations safely and on time.

Users can create commonly visited locations such as:

• Home
• School
• Work
• Bus stops
• Sports practices
• Family members’ homes

Selected contacts can receive notifications (alerts or alarms) when someone:

• Arrives at a location
• Leaves a location
• Is not where they are expected to be
• Remains at a location longer than expected

Instead of constantly checking someone’s location manually, “Places” provides automatic updates that help families stay connected more naturally.

Example: A parent can receive a notification when their child arrives at school in the morning and when they leave in the afternoon.

Live Location Sharing

Sometimes extra visibility is needed. Live Location Sharing allows users to share their real-time location with selected guardians for as long as they choose.

This feature can be especially helpful when:

• Traveling alone
• Meeting someone new
• Walking at night
• Coordinating with family or friends
• Monitoring employee safety
• Providing additional reassurance during uncertain situations

Unlike simple phone-based location sharing, SAFEhugg focuses on safety-centered sharing with customizable visibility, privacy controls, and integration into emergency response features.

Trips

Trips provide temporary visibility while traveling from one location to another.

Rather than sharing location continuously 24/7, users can allow selected guardians to monitor a trip only during the travel period.

Trips can help notify guardians about:

• Unexpected prolonged stops
• Route deviations
• Possible crashes
• Delayed arrivals

Example: Someone driving across town or traveling cross-country can create a Trip so selected guardians know where they are headed and when they should arrive.

Crash Detection

SAFEhugg helps monitor for possible accidents during travel by providing:

• Immediate crash alerts
• Real-time location tracking
• Turn-by-turn directions for responders
• Faster emergency awareness

This feature is designed to help loved ones and guardians respond more quickly during vehicle-related emergencies.

Hangouts

Hangouts allows users to create temporary group gatherings with invited buddies or contacts.

Users can create a Hangout by adding:

• A name
• Date
• Time
• Duration
• Invited participants

This feature is especially helpful for group outings, events, concerts, vacations, or nights out where people want to stay connected and aware of one another’s safety.

Example: A group of friends attending a concert or club can stay connected throughout the evening and be more aware if someone unexpectedly leaves the group or location.

Zones: Added Security for Businesses and Locations

Zones allow companies and organizations to create location-based security networks for employees or authorized SAFEhugg users.

When a SAFEhugg user enters a company Zone:

• They are temporarily connected to the company’s security network
• Administrators can view participating SAFEhugg users through the company dashboard
• Users can activate an emergency alert to notify Zone administrators
• Zone administrators can send safety notifications or important updates to users within the Zone
• Users can join up to five Zones either temporarily or permanently

Example: If a contractor or employee enters a property to complete a task and unexpectedly leaves for an extended period of time, administrators may notice unusual activity and follow up more quickly.

Safety Tips and Alerts

SAFEhugg provides ongoing safety education and awareness tools designed to help users stay informed about potential risks and unsafe situations.

Users receive:

• Weekly safety tips
• Awareness notifications
• Safety recommendations for different environments
• Educational guidance designed to help reduce risk

The goal is proactive safety, helping users stay informed before situations escalate.

Health and Emotional Support

MD Connect

SAFEhugg includes telehealth services designed to help users handle many everyday healthcare needs quickly and conveniently from their phone.

Members can access virtual doctors without needing traditional health insurance, co-pays, or deductibles. This helps remove many of the financial and scheduling barriers that often prevent people from seeking care.

Telehealth access may help users:

• Save time
• Avoid waiting rooms
• Access care from virtually anywhere
• Reduce healthcare costs
• Get support faster for everyday medical needs

The goal is to make healthcare more accessible, convenient, and affordable for individuals and families.

Prescription Benefits

SAFEhugg members can search for nearby pharmacies and may receive access to up to 5,000 prescriptions at no additional cost when prescribed through SAFEhugg doctors.

This feature was designed to help reduce barriers to everyday healthcare access while helping users better manage prescription expenses.

Counseling Support

SAFEhugg provides access to counselors and emotional support professionals who can help users navigate:

• Stress
• Anxiety
• Relationship issues
• Emotional overwhelm
• Life challenges
• Mental wellness concerns

The goal is to make emotional support more accessible without many of the barriers that often keep people from reaching out for help.

State of Mind

Mental wellness is an important part of overall health and safety. The State of Mind feature encourages users to regularly check in with themselves emotionally and build greater self-awareness over time.

Features include:

• Daily emotional check-ins
• Mood and emotion logging
• Positive affirmations
• Mental wellness guidance
• Emotional pattern tracking

By logging emotions consistently, users may begin to recognize patterns, triggers, or changes in their mental wellbeing and take action earlier when additional support may be needed.

Crisis Support

SAFEhugg also provides direct access to crisis support services 24 hours a day, 7 days a week for urgent emotional or mental health situations.

This includes connections to:

• Crisis helplines
• Mental health professionals
• Specialized support resources
• Veteran and active-duty military support services

This feature is designed to provide immediate support during moments of emotional crisis or distress.

Bringing Health, Safety, and Support Together

SAFEhugg was built to go beyond traditional safety apps by bringing together health, wellness, safety, and connectivity into one connected platform, including:

• Telehealth access
• Counseling and mental wellness support
• Prescription benefits
• Emergency response
• Live safety monitoring
• Family connectivity
• Workplace awareness
• Crisis resources

Whether someone is looking to support their family, protect employees, stay connected during travel, or access healthcare and emotional support more easily, SAFEhugg was designed to help people feel more informed, connected, and supported every day.

To learn more about how SAFEhugg can support your family, team, or organization, contact us today at info@safehugg.com.